Our Guarantee:

We guarantee that your pet's gift item will arrive in good condition or we will return the full purchase price of the product not including shipping.

Return Policy:

You may return an item for refund if it is damaged within 10 days of the shipment date.  Shipping and handling charges are non-refundable.  All returns must be accompanied by the packing slip.  When you return an item, follow the instructions on the packing slip, and indicate the reason for return.  You may want to insure your return; we cannot be responsible for lost or misdirected returns.  If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Your packing slip will indicate where you need to send your return.  In general, you may return merchandise to:
Sweet Potato Pets
Attn: Returns Department
101 Live Oak Ave.
Charleston, SC 29407

Questions:

If you have any questions regarding your order, please contact us at:
nicolekirker@mail.com

__________________________________________________________

Thank you for shopping at Sweet Potato Pets!
We appreciate your business!